Refund and Cancellation Policy | Craze For Marketing

Effective Date: 1 September 2024

This Refund and Return Policy outlines our terms regarding payments, refunds, and cancellations for services provided by Craze For Marketing.

• 1. Refund Eligibility
  Given the nature of digital marketing, web development, and design services, once a project has commenced, refunds are generally not issued. However, we understand that certain circumstances may arise, and refunds may be considered on a case-by-case basis under the following conditions:
  • The project has not yet commenced.
  • Significant delays have occurred due to our team’s negligence.
• 2. Non-Refundable Deposits
  Upon engagement of our services, a non-refundable deposit of 50% of the total project cost is required. This secures your project in our workflow and covers initial expenses. Once work has begun, this deposit is non-refundable.
• 3. Service Cancellation
  You may cancel the project at any time before its commencement. If cancellation occurs after work has begun, you will be responsible for payment covering the work completed up to the point of cancellation.
• 4. No Refund for Completed Services
  Once the service has been delivered, no refunds will be issued unless it is proven that Craze For Marketing failed to meet the agreed deliverables as stated in the service contract. All work will be documented and approved during the process.
• 5. Dispute Resolution
  In the event of a dispute regarding deliverables or payment, both parties agree to engage in good faith discussions and, if necessary, third-party mediation before resorting to legal actions.